Privacy and Cookies Policy

This policy explains how your personal data is collected, used, and protected when you visit or shop on our website.

What We Collect

We may collect the following data:

Name, email address, phone number
Billing and shipping addresses
Payment information (processed securely via Paystack)
Device and browsing data (via cookies and analytics tools)

How We Use Your Information

We use your data to:

Fulfil and deliver your orders
Communicate with you regarding purchases
Improve your user experience and personalise content
Run advertising campaigns and remarketing (Google and Meta)

Cookies

We use cookies to:

Enable website functionality

Analyse traffic and site performance
Serve personalised ads through Google and Meta

By continuing to use our site, you consent to our use of cookies. You may disable cookies in your browser settings at any time.

Third-Party Services

Payments: Processed through Paystack, a secure, PCI-DSS-compliant platform
Analytics/Marketing: Managed through Google Analytics, Meta Pixel, and other reputable tools

Your Rights (POPIA & GDPR Aligned)

You have the right to:

Request access to or correction of your personal data
Request deletion of your personal data
Opt out of marketing communications at any time

For data-related queries, please contact: karenvc@mweb.co.za