Terms and Conditions
These terms govern your use of the Sustainability Books for Kids website and any purchases made through it.
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1. Orders
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By placing an order, you confirm that:
• All information provided is accurate and complete
• You are authorised to use the selected payment method
• Orders are subject to availability and acceptance
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2. Pricing
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• All prices are listed in South African Rand (ZAR)
• Shipping fees are calculated at checkout
• Free delivery is available for orders of R700.00 or more (standard delivery only)
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3. Payment
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• All payments are securely processed via Paystack
• Sustainability Books for Kids does not store your payment details
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4. Delivery
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• Orders are dispatched within 1–2 working days
• Delivery is fulfilled by Pudo and PAXI services
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Estimated Delivery Times:
• Pudo Locker Pickup (Standard): 3–5 business days
• Pudo Doorstep Delivery: 3–5 business days
• PAXI Standard (Economy – Pep Store Collection): 7–9 business days
• PAXI Express (Pep Store Collection): 3–5 business days
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Free delivery applies only to standard shipping (Pudo Locker or PAXI Economy) on orders over R700.00. Paid upgrades are available at checkout.
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If you plan to use a Pudo Locker or Pep Store (PAXI) for collection, your order will be sent to the nearest available location based on the address provided.
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To request a specific locker or store, enter the location name or address in the box provided during checkout.
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5. Returns and Refunds
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• Returns are accepted only for damaged or defective items
• You must notify us within 7 days of delivery via email or WhatsApp and include photos of the issue
• Items must be unused and in original condition
• Refunds are processed within 5–7 business days after approval and issued to the original payment method
• Delivery fees are non-refundable unless the error is ours
• We do not currently offer exchanges
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6. Intellectual Property
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All website content (including text, images, and product listings) is the property of Sustainability Books for Kids and may not be copied, reused, or distributed without permission.
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7. Advertising & Marketing
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By using the site, you consent to your data being used for advertising and remarketing purposes via platforms such as Google and Meta. You may opt out at any time.
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8. Contact Information
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For any queries or concerns, please contact:
Karen Cammell – The Author
📧 karenvc@mweb.co.za
📞 082 803 4688