Terms and Conditions
These terms govern your use of the Sustainability Books for Kids website and any purchases made through it.
1. Orders
By placing an order, you confirm that:
• All information provided is accurate and complete
• You are authorised to use the selected payment method
• Orders are subject to availability and acceptance
2. Pricing
• All prices are listed in South African Rand (ZAR)
• Shipping fees are calculated at checkout
• Free delivery is available for orders of R700.00 or more (standard delivery only)
3. Payment
• All payments are securely processed via Paystack
• Sustainability Books for Kids does not store your payment details
4. Delivery
• Orders are dispatched within 1–2 working days
• Delivery is fulfilled by Pudo and PAXI services
Estimated Delivery Times:
• Pudo Locker Pickup (Standard): 3–5 business days
• Pudo Doorstep Delivery: 3–5 business days
• PAXI Standard (Economy – Pep Store Collection): 7–9 business days
• PAXI Express (Pep Store Collection): 3–5 business days
Free delivery applies only to standard shipping (Pudo Locker or PAXI Economy) on orders over R700.00. Paid upgrades are available at checkout.
If you plan to use a Pudo Locker or Pep Store (PAXI) for collection, your order will be sent to the nearest available location based on the address provided.
To request a specific locker or store, enter the location name or address in the box provided during checkout.
5. Returns and Refunds
• Returns are accepted only for damaged or defective items
• You must notify us within 7 days of delivery via email or WhatsApp and include photos of the issue
• Items must be unused and in original condition
• Refunds are processed within 5–7 business days after approval and issued to the original payment method
• Delivery fees are non-refundable unless the error is ours
• We do not currently offer exchanges
6. Intellectual Property
All website content (including text, images, and product listings) is the property of Sustainability Books for Kids and may not be copied, reused, or distributed without permission.
7. Advertising & Marketing
By using the site, you consent to your data being used for advertising and remarketing purposes via platforms such as Google and Meta. You may opt out at any time.
8. Contact Information
For any queries or concerns, please contact:
Karen Cammell – The Author
📧 karenvc@mweb.co.za
📞 082 803 4688